Support & Contact

**********************************************

 Christmas 2018 Support Opening Times

24th December – XMAS EVE – CLOSED
25th December – XMAS DAY – CLOSED
26th December – BOXING DAY – Closed
27th December – OPEN – 9AM – 5PM
28th December – OPEN – 9AM – 5PM
29th-30th CLOSED for Weekend
31st December – OPEN – 9am – 5PM
1st January – New Years Day – Closed

Normal service hours will resume from the 2nd of January 2019.

Xmas is a very busy time of the year for customer service. Please allow up to 7 working days for a response to all queries. We will always do what we can to get back to you as soon as possible.

To avoid delays and to facilitate quicker responses. Please make sure to include your full address and proof of purchase with your email. We are only able to send replacement parts with these available.

**********************************************

 Need help? It is as easy as 1,2,3.

 

1) Visit individual X Rocker® product pages to view product information and download manuals.

2) Need more help? Email service@xrockernation.co.uk.

3) Prefer to talk on the phone? Please call +44 (0)1274 683 109 anytime between 9am and 5pm (GMT) Monday through Friday to speak to us.


Support information

  • The technical support office in the UK is open between 9am and 5pm (GMT) weekdays.
  • Please allow up to 7 working days for a response to your query.
  • Our response team will vary on busier periods such as for bank holidays and public holidays such as Christmas
  • Customers MUST provide a valid proof of purchase to receive replacement parts
  • X Rocker UK can only provide support for products purchased from the UK/EU respectively.

To avoid delays and to facilitate quicker responses. Please make sure to include your full address and proof of purchase with your email. We are only able to send replacement parts with these available.

Please also make use of our FAQ and instruction manual sections on our website to assist with any queries. We also have connection help videos available at Youtube that are aimed to assist you with any connection queries you may have.

(Need help in the US? Call 1-866-969-2603 anytime between 7:00 a.m. and 3:30 p.m. (CST) Monday through Friday to speak to an X Rocker® support staff member in North America.)


We would love to hear from you!

 


 

Join

Be the first to know about new products & specials.
Never display this again
ATTENTION GAMERS: The UK Webshop Launch Sale is now on. FREE SHIPPING + taxes included!!Shop
+

Pin It on Pinterest

Share This